October 21, 2011
University College at Texas Tech University uses RightNow CX, the customer experience suite, to power exceptional student experiences. RightNow(NASDAQ: RNOW) helps higher education organizations, such as University College, to actively implement programs that engage students via the channels they prefer.
Today, learning institutions face a daunting challenge: overcome budget and operational constraints while driving recruitment, improving retention and engaging alumni. To address this challenge, many public, private and online learning institutions are working to establish a meaningful presence in student’s existing online communities.